Thanks, Jansi!
Yes, I read that the Solution Manager can be integrated with any 3rd party Service Desks, even I found these your's links.
I am confused by what is referred to only options for HP and IBM Service Desks in blogs and forums. I have not found mention of implementation for Microsoft SCSM(SCOM). In the your second link are talking about setting up SM 4.0. Is this true for version 7.1 too?