Hello,
I got a requrement to display timer (to each representative) of how much time he is at "NOT READY" status.
We are working with IC_AGENT profile with integrated CTI (sap sertified).
Any Idea how this can be done?
Thanks in Advanced
Eli
Hello,
I got a requrement to display timer (to each representative) of how much time he is at "NOT READY" status.
We are working with IC_AGENT profile with integrated CTI (sap sertified).
Any Idea how this can be done?
Thanks in Advanced
Eli