Hi,
I recently took over some OpenText Document Archiving tasks and there is one thing bugging me: Wherever I add the PDF Document Type I get the following error, when double-clicking the Document Type:
When the user selects the PDF Document Type with a single click and drag'n'drops a PDF into the white rectangle, there is no error and the file gets archived properly.
I found some tips to check OAA3 and OAA4, but anything I did modify there did not alter the result, so I changed everything back to how it was.
Here are the OAA4 settings:
---> IXSCAN:
Any help or explanation is appreciated.
br
Alex
Message was edited by: Alexander Jarmai
The above issue is on ERP
While doing a test on ERD I noticed that there the PDF Document Types was not giving the error, but the JPG Document Type did.
ERD: JPG gives Error, PDF is OK.
ERQ: JPG gives Error, PDF is OK.
ERP: JPG is OK, PDF gives Error.
I noticed that in SM30 ( /IXOS/OA_DOCTYPE ) the PDF entry for WebViewer is missing (on all systems) when compared to the OpenText installation Guide, but since the table is the same on all 3 systems but the behavior is different on the 3 systems, I assume this is not related.