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Attachment File on Customer Service Ticket

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Hello

       

I added attachment file tab on Ticket for Customer Service.

However, when I try attach a local file, the documents type are not listed on screen. So, when I attach a local file, the file attached is not listed on attachments grid.

 

          Someone does know how to fix that problem ?

 

Ticket Attachment.png

 

   On Business Configuration - Mime types for documents upload are appropriately configured as demonstrated below :

Mime Type.png

 

Regards

 

Cláudio Goulart


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