Hi Nagarajan/Kennedy/Ocean and Marcelo,
We transferred the DB from customer environment and tested in a virtual machine with same SAP version and patch level, where the report generated and document is also printed without any error.
It seems there is something problem in the customer environment. Moreover event viewer log in the server is also checked and there was no error or warning related to this document printing error.
Moreover customer informed this issue was started last week after installing RSP.
Is there any to do with RSP? even after uninstalling the issue is still continuing.
Can I try in reinstalling the SAP client?
Regards
Sudhir Tamilvanan