Hi Sushmitha,
The one device you are seeing on sap has been enrolled using steps mentioned below:
1.Download Afaria application on device.
2.Open the application an enter the enrollment code.
3.Press enroll button and with this enrollment process starts and device gets enrolled with sap.
The enrolled device is the same that has enrolled with expired account.
But following the same process with other devices results in error "Unapproved device" as shown below.
I too can't see any server logs.
Please help on this.
Thanks