Hi Alessandro,
At this point I think you need to open a support ticket for PCo, as it appears that a more technical investigation is required than I can provide. You should gather two sets of logs:
- Clear the Agent instance log and set Log Level to Verbose
- wait for an automatic start - query - stop cycle, then export the logs , retrieve the mII errors, and clear again.
- Start - stop through Management Console and execute tag queries from MII while started. After stopping, export the logs, retrieve the MII errors, and clear the logs and reset the Log Level to Warning.
You should name the log exports accordingly and upload them with the ticket.
Regards, Steve