I apologize in advance. I am in IT but I am limited in my understanding of APIs and their functionality. I am including the link to the SAP doc that shows supported functions and also will lay out what I'm trying to accomplish and hoping you experts can shed light on the situation.
Here is the document with supported features and the SDK doc:
-Page 13 of doc in link below, 4th item down says the feature RESTFUL Web service for SAP Crystal Reports for Enterprise is supported by Crystal 2013
-Crystal Reports SDK – see 6th item down for Developer Guide RESTful services.
http://scn.sap.com/docs/DOC-35632
Our situation:
We use a cloud-based CRM software called Cosential and they have created a RESTful API called Compass for creating, updating, searching and removing work product elements in Cosential. Compass works with JSON.
Unfortunately, we don't have in-house expertise to use the Compass API and found it cost-prohibitive to hire someone to help us.
We do have Crystal Report expertise in-house but we only own Crystal Reports, not the Crystal BI/Enterprise software. We spoke to the CRM vendor who thought they could set something up on their end to allow us to make calls from Crystal Reports to a server at their location that would return the data we need. Would the vendor need to have the Crystal Enterprise version at their end and we'd make a connection to their server to get our data. Nothing has happened yet so I'm not certain that anyone knows how to make this happen yet.
I guess my question is what would the vendor need to do to allow us to speak to their RESTful API via our Crystal Report application? Is that conceptually/technically possible given our limited development expertise?