Hi Julie,
Thanks for your response. I've talked to the team again and they said they are having issues with the "Posting date" and "Due date". Upon creation of the A/R Invoice, the counter automatically sets the due date to 30 days after the posting date. This does not really happen to some of our customers as some of them require an acknowledgement receipt before the start of the 30 days aging process. Therefore "Number of days Outstanding" column is incorrect in our report.
Is there a way we can modify the due date upon creating the Invoice? If not, how do we remedy this?